In a depressingly familiar turn of events, a recent update to Windows 10 has ended up causing serious problems for the people who have installed it.
Although only released on February 27, some users have complained that Windows 10 KB4535996, which was designed to fix problems with Windows search and printing, causes their computers to crash, or will not install properly.
As with Windows Latest reports people took to the support forum for Microsoft to try to find solutions for their problems.
The problems that people have experienced include random freezing, where the Computer is unresponsive; installation issues, which is when the update fails to run and instead throws up a generic error message; and even the dreaded Blue Screen of Death. Then, a classic update to Windows 10.
How to solve problems
While those latest issues are annoying, there are some good news. To get going, Microsoft lists the Windows 10 KB4535996 as’ optional’ which means that your PC won’t install it automatically–in addition, you need to go to the Settings App’s Windows Update section to find and install it manually.
That should mean the number of people affected by this faulty update should be relatively low. However, if you have the update installed and you are experiencing problems, then uninstalling the update is the way to fix them.
To do so, open the Settings window (the cog icon in the Start menu, or press Windows + I on the keyboard) and click’ Update & Security. ‘
From the window that appears click on the left-hand menu ‘ Windows Update,’ then’ View update history.’
Tap’ Uninstall Updates’ then click to uninstall KB4535996. It is now time to fix the issues.
If you’ve installed the update and you haven’t experienced any problems then you’re going to be fine to start installing it.
This is yet another case of Microsoft releasing a faulty Windows 10 update for which the business is beginning to get quite a reputation. We really do hope that this will soon stop happening.